Join the team as our next Technical Program Manager.Who we are & why we're hiring
Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.
Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.About the job
Twilio is the world's leading customer engagement platform empowering developers to build modern communication applications and experiences. We send over 3 billion emails on behalf of our customers on a daily basis. We seek an inspired and technical individual to join our Twilio Engage Operations team. This team consists of Technical Program Managers and Product Operations Managers who are dedicated to ensure successful product launches and smooth execution frameworks. As an Associate Technical Program Manager, you will be responsible for leading programs and projects that develop and evolve systems and features that impact millions of users and their customers.
You will be responsible for facilitating teams to reach our aggressive product delivery and infrastructure scale goals. You will ensure team collaboration and quickly identify dependencies and risks, resolve blockers, track and report progress, all while leveraging best practices to ensure predictable and timely delivery of our programs. You will be partnering and collaborating with Product and Engineering leadership, Product Managers, Engineers, and other stakeholders across BU's, to craft and deliver on our highest priority programs. This role is critical in supporting Twilio Engage growth efforts and touches all stages of the product development lifecycle.
If you are excited about building and leading programs and projects while creating clarity within ambiguous environments with a highly dedicated team to build something great, you may be a fantastic fit.Responsibilities
In this role, you'll:
Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having "desired" qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!
This role will be fully remote.What We Offer
There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.Twilio thinks big. Do you?
We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values - something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.
So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!
If this role isn't what you're looking for, please consider other open positions.
(Location dependent information)
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state. This role is also eligible to participate in Twilio's equity plan and for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
Twilio is proud to be an equal opportunity employer. Twilio is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.
Twilio is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at email@example.com.