Cluster Manager

Should have experience handling multiple outlets or facilities.
• Should have experience in handling Hyderabad City.

• Should have extensive experience in handling operations of multiple centers.

• Should be able to drive amazing customer experience and process excellence through team.

• Recruit and train the team on company standards and process.

• 100 % implementation of SOPs • Drive the Community Team to exceed Community Members expectations

• Directly and directly responsible for alliances and partnerships and driving the revenues through alliances

• Motivate the Community team to minimize attrition and encourage Awfis culture. Highest standards of service delivered by Team at all levels. Prepare and deliver sales targets.

• Deliver exceptional customer satisfaction, encourage feedback, suggest solutions and execute improvements. Maintain strict Health, Safety, Cleanliness, Hygiene and Security protocols with 0% deviation • Initiate, collaborate and manage events for member’s engagement and education.