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Data Visualization Analyst | Gurgaon, India

We're Hiring.

Ubiquity is looking for a Data Visualization Analyst to join our team in our India office. As a Data Visualization Analyst, you will mainly work on developing dashboards and reports for the business. You will work closely with internal and external stakeholders (Business Insights, Data Engineering, Operations, Support groups, etc.) to make sure that correct and updated information on all dashboards and reports is available to the business at all times.

We’re made of something different.

We act with empathy and urgency. We treat our clients, colleagues, and community like members of the family. We have grit, tenacity, and perseverance, and a proven track record of meeting and exceeding goals – every person, in every role, for our company and our clients. Think you have what it takes? Join us!

Key Responsibilities
  • Design performance-efficient, impactful reports, and visualizations for business and technical audiences
  • Making large and/or complex data more accessible, understandable, and usable
  • Transforming, improving, and integrating data, depending on the business requirements
  • Responsible for data federation
  • Create and maintain a reports instruction manual
  • Delivering the data in a useful and appealing way to users
Skills And Qualifications
  • At least 2 years of hands-on experience in Power BI or other foundational Power BI applications such as Power Pivot. Same length of experience in Tableau, Qlikview,
  • Business Objects can be considered
  • At least 2 years of exposure to ETL, databases/data warehouse that relates to developing reports using Power BI
  • Strong knowledge of Contact Center metrics
  • Ability to work with large amounts of information and see the ‘bigger picture
  • Excellent analytical and problem-solving skills
  • Strong attention to detail
  • Critical thinking
  • Communication skills, both written and verbal
  • Excellent math skills (optional but preferred)
  • Ability to contribute proactively both independently and as part of a team

Bachelor's Degree in Computer Science, Mathematics, Statistics, programming background (is a plus!) or Information Technology, Master's Degree in Statistics

What We Do.

Ubiquity delivers business process outsourcing and advisory solutions across customer service, technology, and operations. Focused on transforming the Client experience through data, applied science, and an unprecedented passion for people, Ubiquity offers deep industry and practical expertise across four continents on behalf of 150 brands and counting.

We want you.

We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone feels free to be their most authentic self.
gurgaon, HR, IN