Product Engineering Leader
Company Profile
Quantiphi is an award-winning Applied AI and Big Data software and services company, driven by a deep desire to solve transformational problems at the heart of businesses. Our signature approach combines groundbreaking machine-learning research with disciplined cloud and data-engineering practices to create breakthrough impact at unprecedented speed.
Some company highlights:
• Quantiphi has seen 2.5x growth YoY since its inception in 2013.
• Winner of the "Machine Learning Partner of the year" award from Google for two consecutive years -2017 and 2018.
• Winner of the "Social Impact Partner of the year" award from Google for 2019.
• Headquartered in Boston, with 3500+ data science professionals across different
For more details, visit: our Website or our LinkedIn Page.
Role: Product Engineering Leader (Senior Solutions Architect - Principal Architect (Product)
Work Location: India (Mumbai, Bangalore)
Experience: 10+ years
Job Description:
We are looking for a driven and passionate Engineering Leader to join our product team. In this position, you will work with the Conversational AI team and product engineering team to deliver a cognitive architecture of a next-gen AI-driven Total experience transformation product, assuring a solid conversational AI solution and effective integration with the different product modules, which range from natural language processing to natural language generation. You will lead a talented team of product owners, solution architects, software developers and machine learning engineers and will collaborate with the product management team as well as other key stakeholders.
You will drive the development of the Total experience platform to power human-like experiences and unlock future opportunities. This is a critical role in building the cognitive architecture for a product that powers AI-driven customer, employee and agent experience transformation.
Responsibilities:
- Product Engineering Strategy:
- Own the product engineering strategy for TX (Total experience) transformation
- Know the market & competing technologies
- Engage with product management and pre-sales to refine & groom the product backlog
- Working closely with business partners in defining requirements for Machine Learning applications and advancements of solution.
- Product Development:
- Own the complete SDLC of our product by managing the design, solutioning, engineering, testing, release and maintenance of the product
- Determine and deploy key technologies, tools, and processes that power the product.
- Design the Solution Architecture and lead release cycles with multiple work-streams; prepare technical release plans and manage deliverables
- Guide and help team members to debug and solve technical problems
- Review and perform code walkthrough to ensure engineering best practices are followed
- Responsible for developing, enhancing, modifying, optimizing and/or maintaining applications, pipelines and codebase in order to enhance the overall solution.
Required Skills:
- Strong Product Software Development experience. This individual will need to ensure the fundamental principles of Prod development & best practices are followed.
- Along with Product Dev exp, he/she should have experience in at least one of
- Conversational AI domain - custom or conversational AI platforms like Google Cloud CCAI, Amazon CCI, Cognygy, Yellow Messenger etc.
- Contact Center platforms for example Avaya, Genesys, Cisco, etc..
- NLP techniques - experience with implementing machine learning models and transformers for intent classification, natural language generation and context retention in conversational AI.
- Experience in architecting solutions and integrations with multiple technologies and systems.
- Experience working with scalable, highly-interactive, high-performance systems/projects
- Excellent communication, articulation, abstraction, analytical and presentation skills
- Team management experience is must