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Infosys BPM Ltd. is hiring for Quote to Order (Q2O) - Bangalore & Pune

Infosys BPM Ltd. is hiring for Quote to Order (Q2O) - Bangalore & Pune


Job Description:

Job Location: Bangalore & Pune

Experience- 2 + Years

Shifts- 24/7 shifts


Brief description:

  • Support Request on behalf of sales force i.e Quotes, Orders, Amendments, Pricing sheets or vendor quotes etc. for service requests.
  • Provide subject matter expertise for complex issues.
  • Build training curriculum & Work Instructions.
  • Identify and communicate opportunities for continuous process improvement
  • Use existing knowledge base to provide a customer facing root cause assessment.


Experience required:

  • 2-4 years of experience in a BPO environment.
  • Any Bachelor’s degree.
  • Proficient MS Excel
  • Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management
  • Very good understanding of L2S process. Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…
  • Problem solving and analytical skills.
  • Customer / Client facing experience would be handy.


Skill set required:

  • Good understanding of Quote to Order.
  • Clear written & oral communication skills with internal customers.
  • Sound analytical & interpersonal skills
  • Strong troubleshooting and diagnosis skills
  • Training experience will be handy.
  • Experience in creating knowledge base would be an advantage.


Regards,

Infosys BPM Recruitment team.

Posted
07/14/2022
Location
bangalore, KA, IN