Sr. Production Support Specialist

Bottomline Technologies Position Description

Position Title: Sr. Production Support Engineer, Banking Solutions


Bottomline Technologies Digital Banking and Business Solutions division serves a variety of top-tier banks and financial institutions. BT provides these institutions with web-based software for online banking, payments management, cash management, treasury, and accounts payable automation. We partner with our Customers to help them meet their business objectives.

The Payments and Cash Management Segment is looking for a well-rounded production support engineer to troubleshoot complex customer production problems in a variety of environments.

This position will directly support a strategic BT partner and work onsite at the Bank. Candidate must have strong troubleshooting skills and excel at problem solving. Individual will work with various internal and external technical and business organizations. This position will entail learning to support multiple applications across many system configurations, and it requires the ability to work on “after-hours” high-severity issues when they arise. This role is Customer facing and requires excellent communication skills. This role will interface with Bank staff and executives, and thus exceptional communication skills.

  • 5 to 7 years’ of experience in web-based application software development
  • Excellent written and oral communications skills
  • Ability to prioritize effectively and handle shifting priorities professionally
  • Troubleshooting, problem solving
  • Excellent communication and reactionary/triage
  • Deep attention to detail
  • Participation in the complete life cycle of an enterprise-wide, web-based application
  • Minimum 2-year of experience developing Web applications using Java J2EE, Oracle Demonstrated working knowledge of HTML, JavaScript, and server-side
  • Strong SQL query skills
Desirable Experience Includes
  • Developing web applications using Ajax
  • Web Services
  • GIT, Subversion
  • Oracle WebLogic, IBM WebSphere
  • Good understanding of Networking principles
  • Developing banking and financial applications
  • Working professionally with customers
  • Agile Development Methodology
  • Computer Science degree or proven experience
  • Object Oriented Programming
  • HTML & JavaScript
  • Java or JavaScript development
  • Databases and SQL query language
About Bottomline Technologies

Bottomline Technologies provides collaborative payment, invoice and document automation solutions to corporations, financial institutions and banks around the world. The company's solutions are used to streamline, automate and manage processes involving payments, invoicing, global cash management, supply chain finance and transactional documents. Organizations trust these solutions to meet their needs for cost reduction, competitive differentiation and optimization of working capital.

Serving industries such as financial services, insurance, health care, technology, communications, education, media, manufacturing and government, Bottomline provides products and services to approximately 80 of the Fortune 100 companies and 70 of the FTSE (Financial Times) 100 companies.

Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE/AA/M/F/V/D/E-Verify Employer

Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.

Please Note: Bottomline Technologies does not acc]ept resumes submitted by recruiting firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.
bangalore, KA, IN