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We are looking out to hire application support analyst in Mumbai, India having 5+ years of experience.
Roles and Responsibilities will include below but not limited to following.
1. Excellent incident management skills to assist quick recovery of the impacted application
2. Troubleshooting business queries, identity root cause
3. Automate repeating tasks to improve the support model by closely working with tech and ops team
4. Excellent change management , problem management and knowledge management skills
Skill sets :
Preferably experienced investment banking
Strong knowledge of SQL and database architecture
Experience in working on application monitoring tools like GENEOS, APM tools, Splunk
Knowledge of automating tasks (Shell / Python / Perl) scripting
Familiar with deployment tools like JENKINS / Bitbucket
Knowledge of Scheduling tools like autosys / Control M
Experience of working on cloud technologies would be added advantage