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Service Delivery - Network Operations

Job Description: Network Operations Support
Experience in designing maintaining, supporting, and optimizing key IT Infrastructure areas, particularly WAN / LAN infrastructure, and data / Internet communication infrastructure.
Interfacing with the Global vendors, Solution architects and project managers to implement new global technology solutions.
Maximize network performance by monitoring performance, troubleshooting network problems and outages, scheduling upgrades, and collaborating with other network leads on network optimization.
Manage level2 incidents and lead technical discussions with vendors and internal stakeholders
Candidate will be expected to analyze the issue across LAN, WAN networks and coordinate troubleshooting the issue with support Vendors.
Candidate will be expected to support Telecom operations team for Root Cause Analysis, P1/ P2 tickets troubleshooting, etc.
Coordinate with Global Infrastructure groups and ensure consistent adherence to IT standards and policies
Desired skills/knowledge
Minimum 10 to 15 years of experience.
Area of Experience - Cisco routing & switching, Cisco Wireless LAN, SD- WAN.
Good experience in implementing LAN and Wide Area network services (MLAN, WLAN, MPLS VPN, QOS, Routing Protocols, SDWAN)
Strong Knowledge in L2 and L3 Level Troubleshooting.
Good Understanding of routing protocols RIP, OSPF, Static Routing.
Excellent understanding of LAN, Wireless LAN, WAN ( MPLS, IPSEC,GRE )
Good understanding of large DC network infrastructure.
Good Understanding of NAT, DNS, TCP/IP Addressing, Dynamic Routing protocols, Layer-3 routing.
Experienced in managing global telecom vendors like AT&T, Orange, Verizon etc.
Good communication skills
Shift Timings: 9 AM to 5 PM
Work Model: Hybrid (WFH/WFO) - (3:2)
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secunderabad, TG, IN