EAM Regional Operations Engineer
Job Description :
At Amazon, we're working to be the most customer-centric company on Earth. Amazon is a place where builders roll up their sleeves and build. We hire the world's brightest minds and offer them a place where they can invent and innovate to improve customer experience. If you'd like to work with a global team that supports the largest public cloud in the world, this may be the job for you.
Amazon Data Services India Private Limited (ADSIPL) is currently seeking an energetic Enterprise Asset Management (EAM) Regional Operations Engineer to serve as a subject-matter expert within data centers in India. In this role, you will deploy a Computerized Maintenance Management System (CMMS) to support our data center infrastructure, implement preventative maintenance programs, and innovate new solutions for Mechanical/Electrical/Plumbing (MEP) systems in India. Using our CMMS, you'll be a gatekeeper for mission critical data and also be responsible for the lifecycle of MEP equipment in your region in India.
As the ideal candidate, you possess the ability to design, develop, and deploy innovative solutions to address operational challenges. You contribute independently and work well with multi-disciplinary teams. As part of the India EAM team, you drive global processes and improvements within data centers in India, and you take ownership of deploying the CMMS Infor EAM within new data centers in your region in India -this includes uploading equipment data to the CMMS, scheduling maintenance, running reports, and delivering CMMS training to onsite personnel.
If you are passionate about customer experience, if you dive deep and think globally, and if you want to contribute to the operational excellence of data centers in India, then this may be the challenge you've been looking for.
Basic Qualifications :
. 3+ years managing a CMMS system in a critical environment.
. Ability to follow accurate and complete support procedures, system documentation, and issue tracking entries.
. Technical Degree or equivalent professional experience in Engineering, Facilities Management, Analytics, Project Management, Computer Science or Information Technology.
. Electrical, Mechanical, Systems & Facilities Engineering knowledge.
. Ability to travel up to 20% of time to other Regions to support EAM Rollouts across the globe.
Preferred Qualifications :
. Bachelor's Degree in Business Administration, Computer Science, Engineering or 2+ years of Amazon experience
. 5+ years managing an INFOR EAM system in a critical environment
.2+ years SQL Server database query and reporting experience using ETL, data warehouse, and SSAS/SSRS tools.. 2+ years experience in business requirement gathering, process improvement analysis, and solution software recommendation under enterprise software architecture.
. Experience with at least one full cycle of Business Intelligence solution development and deployment, including product presentation and end user training.
. Working knowledge in EAM equipment hierarchy, object coding and naming convention.
. Ability to present to different levels of audience, including executives and hourly employees.
. Experience managing software change requests and user access control.