Sorry, this job is no longer available.(Loading More Opportunities)
WFM - L11 - Hyderabad
Job Description :
Below JD for WFM ( Scheduler )
Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments.
Reviews and processes schedule change requests.
Performs ongoing analysis of current staffing and efficiencies comparing them to current staffing requirements to insure proper staffing in all skills 24X7.
Optimizing breaks, meeting and other non-productive times by following staffing over under/gap.
Adjusting schedules for offshore delivery centers based on change in DST (day light saving).
Key Skills :