Essential capabilities
Experience in providing technology client service
Customer Focus
Proven ability to use relevant data analytics approaches and tools to problem-solve and trouble-shoot.
Knowledge & experience with Build languages
Focus on quality and detail.
Excellent documentation and communication skills.
Strong focus on CI/CD
Strong commitment to quality and auditability
People Leadership
Key Accountabilities
Leading, Coaching & mentoring of team to uplift skills and knowledge to perform their role
Execute & Drive hands-on design, maximize and implementation of best practice CI/CD across enterprise.
Champion a CI/CD mindset and corresponding cultural transformation.
Work with delivery teams to achieve success through the adoption of CI/CD and DevOps practices, processes and tooling.
Promote collaboration (both internal and external to Service team) of Software Delivery Tools, Continuous Delivery and DevOps usage
Shape, Design, Develop, Support & Implement Software Delivery in alignment with the roadmap
Maintain an understanding of Best practice initiatives within own specialist area, and IT in general by continually seeking out relevant industry and technical knowledge. Improve on professional skills by completing necessary development activities
Work as an effective team member, supporting peers and recognizing the contributions of others to ensure the achievement of team goals
Demonstrate and provide professional and ethical behavior in your actions by ensuring compliance with external legislation, bank standards and internal operating policies and procedures relevant to the position.
Ensure all personal training records are maintained and kept up to date
Take reasonable care for own health & safety, as well as that of others
Conform with all internal operating procedures relevant to the position.
Experience
It is expected that the role holder will most likely have the following qualifications and experience
15+ years Technology experience
10+ years in application development and / or support roles
People Leadership
Technical Domain experience (eg SME, Techonogy or Tools
Platform automation tools (DB Management, AWS, Jenkins, GITHUB)
Workflow tools such as JIRA / Rally
Experience working in Payments/Trade Domains highly regarded