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Engineer Enterprise

Job Description

Implement all Enterprise Data, VAS & Video procedures are ensure all SLA's are tracked and timelines are met in every instance in order to achieve customer's service fulfilment needs. 

2. Design & Maintain all provisioning databases to reflect customers' service information for all Data, VAS & Video solutions. This is required to support future trouble-shooting when required by other teams and support quicker turnaround on meeting future requirements that are generated for each customer. 

3. Assess and provide report on customers' design requirements in order to highlight risks related to current designs as well as impacts due to lack of redundancy and suggest solutions to the customer via established and agreed channels of communication.

 4. Research, develop and test of all technical solutions in order to meet customer requirements and customer experience goals.

 5. Provide proactive feedback to rollout team on current capacity limitations and future capacity requirements in order to maintain our service fulfilment SLA and reduce any negative customer experience impact due to capacity issues

pune, MH, IN