Bus Process Delivery Analyst



Job Description


Job Description:


Manages transaction processing teams operating in shifts


Meeting metrics for process flow being managed


Improve operating efficiency


Escalate issues impacting operations productivity or quality


Enforce Term of Use by monitoring reports of usage abuse on sites


Review reported content with agreed turnaround times and standard of quality



Qualifications


Job Requirements: 


Bachelor's degree in any field


Ability to work on holidays and weekends, including rotational shifts as directed by their team


Passion for ensuring a world class user support experience


Quick learner and adaptable to learn new processes, concepts and skills

Company
Accenture
Posted
06/23/2022
Location
Petaling Jaya, 10, MY