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Credit Controller

Credit Control / North Leicester / Permanent / Hybrid-Working / £23,000 (£27,000 OTE)

Macildowie are pleased to be partnered with this longstanding client who are on the look out for an experienced, driven and customer-focused Credit Controller to join their team on a permanent full-time basis.

This role would suit somebody who has had experience of handling a high volume of calls with a credit/collections environment. Reporting into the Credit Control team leader your overall purpose is to collect any outstanding payments from commercial customers in a timely and effective manner.

You will do this by:

  • Having responsibility for a portfolio of customer accounts and focus on collecting debt and meeting cash-in targets
  • Learning the basics of legal action recoveries to securing County Court Judgment (CCJ) and enforcement methods
  • Requesting credit limit increases and customer refunds where appropriate.
  • Completing Tasks in a timely manner in accordance with set deadlines
  • Taking ownership of queries raised and liaise with other departments to resolve
  • Weekly account reconciliations to minimize unallocated cash
  • Placing accounts on stop and referring delinquent debts for legal collection where viable
  • Basic complaints handling

To be successful in this role you will have/be:

  • Proven credit control experience - min 1 year
  • Team player and target driven
  • Flexible with a willingness to take on additional tasks and responsibilities without complaint
  • Ability to communicate effectively (verbal & written)
  • 5 GCSE's (A* to C) including Maths & English
  • Proven credit control experience in a high incoming telephone call environment
  • Well organised, self-motivated and ambitious

Macildowie is a specialist recruitment consultancy with a rich history of enhancing the careers of professionals across the Midlands and the Northern Home Counties. We have an unrivalled understanding of the local market place and recruit for the majority of the region's premier employers. To search for all of our live jobs please visit us at

Macildowie are a recruitment business working on behalf of a client to recruit this role. Your personal data may be forwarded to that client company as part of the application process. After applying for this role you'll be sent a request for your consent to hold your data on our systems. If you would like information on how we will process your data please go to our website and view our fair processing notices which are located at the bottom of the page under privacy policies. Within the fair processing notice for Candidates there is guidance on how to amend your contact preferences or exercise your rights relating to personal data. We can't provide direct links as email address and website urls within our job adverts are removed by some of the websites on which we advertise.

Leicestershire, England, UK