SRE_iComm _Senior Associate_C2MA
At minimum, 5 years of personal/corporate banking system production support.
Proficiency in spoken and written English, strong ability to communication with technical teams and multiple nations.
Technical skills in database (MariaDB, Oracle, MS SQL and DB2 etc.), data analytics and knowledge in BO, ETL, AIX/Linux, WAS/JBOSS/IIS, MQ, JAVA and Open source software, VPC/IaaS, PaaS â€' Cloud foundry, PaaS - Open Shift, SaaS, AWS and deployment automationis preferable. Proficiency in Unix/Linux operation.
Proactive, positive, independent, team-work, highly self-study and organized, and be able to work under high pressure. Quick response and quick learner. Excellent time management.
Act as level 2 application support to do Incident Handling/Production fix:
to conduct the root cause analysis and to do trouble shooting.
to resume the application production service if there is any outage.
to work out long term solution or workaround solution, and conduct fix plan.
to perform testing against the fix and perform impact analysis before applying the fix.
Application Change Support:
to co-work with the project team, BU stakeholders and infra team to implement application new release, deploy application/data patch.
to co-work with the stakeholders to do UAT, and coordinate to production live verify.
Run report to collect application info to meet regulator survey and inquiry
India-Telangana-Hyderabad - DAH2