Area Sales Manager Retail
Area Manager – Sales & Operations
Experience: 8 – 12 yrs
Educational Qualifications: Graduate
Location - Localite of Mumbai . Should be comfortable traveling to surat, Ahmedabad, Vadodara, Pune
Conduct audits at the stores to ensure that SOPs followed by the Store Managers such as proper Guest Handling, Telephone Etiquettes, appointment scheduling , Cash Handling, Product display, product selling consultation, manager briefing, upkeep and cleanliness of the store, opening and closing procedures, Inventory management, store checklist.
Ensure the quality and standards of the company are maintained
Setting the annual budgets and managing the P&L for the business operations region wise
Managing performance of the salon, sales against budgets, salaries, expenses
Promote friendly, clean, well maintained store in order to enhance Customer experience.
Efficient client relationship and coordination.
Ensuring speedy resolution of queries and grievances to maximize client satisfaction
Manage the Managers, ASM, GRE with enthusiasm, and use leadership role to inspire teamwork and optimal productivity.
Responsible for the timely resolution of all escalated issues of the team
Interface with corporate office team
Hiring through the referrals from the store team members
Identify, develop and execute training program for managers, barbers, therapists, manicurist, pedicurist and beauticians
Guiding managers to achieve monthly Targets
Initiate cross promotion tie ups for your region
Achieves regional sales operational objectives by contributing regional sales information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends; determining regional sales system improvements; implementing change.
Meets regional sales financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.