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CBCO - Fast Implementation Team - Operation Analyst


The Commercial Banking Client On-boarding (CBCO) Implementations group will coordinate all aspects of the setup for cash management and liquidity products to deliver a seamless experience for the client. The team member will take ownership of the assigned portfolio, function as an enabler and help in implementing the products within SLA
Core Responsibilities:
Be accountable for managing Client Implementation, Technical Integration by Operations and relations with the Onshore Partners
Manage extensive portfolio of in-flight deals, track and monitor progress on requirements and diligently follow up with stakeholders to close dependencies
Ownership, escalation and resolution of risk issues when they occur in a timely manner
Ensure deal deliverables are met and hold owners accountable by managing implementation issues, escalations and error resolution
Contribute to the overall Client Implementation process which enables the team to function as one unit
Manage expectations by establishing timelines to manage documentation requirements
Exhibit ownership of on-boarding experience and client satisfaction
Be cognizant of the process updates and internal communication
Demonstrate creative problem solving and solid judgment/decision making
Exhibit adherence to policy and procedures and exceed established Service Level Agreements
Required Qualifications:
Graduates with minimum of 2 to 4 years of experience
Project management skills to manage multitude of requirements for a full array of treasury service products
Demonstrate problem solving ability through interaction with internal business partners
Exceptional verbal and written communications skills. Ability to negotiate and people-oriented skills. Communication is paramount
Ability to independently manage conflict and mobilize internal resources to resolve issues
Strong interpersonal and relationship building skills
Ability to work under pressure and to think laterally and meet deadlines
Excellent logical, analytical skills and meticulousness
Knowledge of Microsoft Suite of products
Aptitude to work with numbers and deadlines
Initiative-taking approach

Knowledge of Treasury Service & Commercial Bank Products and Operations will be an added advantage
Ability to grasp and learn new products which are currently not in scope
Posted
06/23/2022
Location
bangalore, KA, IN