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Digital Marketing Executive

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Digital Marketing Executive

Our company provide extensive range of premium quality fresh and frozen marine products. In fact, we are one of the seafood companies with more than 50 years of experience in fresh & frozen seafood industry in Malaysia. Over the years, we have been the fresh & frozen seafood products to the fish markets, seafood restaurants, hotels, hypermarkets, camp, school and local retailers across Malaysia. Due to ongoing growth plan, we are currently seeking an experienced Marketing & Account Assistant to be part of our business development plan. About the position This is a full time position based at the corporate office at Alor Setar in Kedah state.
Roles and Responsibilities
Skill of Social Media
Works closely with manager to create engaging content for a company's social media presence, including keeping social media channels updated and brand-focused, and seeking out new social media avenues and ways of connecting with audiences.
• Manages company social media channels, including Instagram, Facebook, LinkedIn, Twitter, TikTok and other relevant platforms
• Engages in social media presence creation on new and emerging social media platforms
• Creates dynamic written, graphic, and video content
• Creates content that promotes audience interaction, increases audience presence on company sites, and encourages audience participation
• Proposes new ideas and concepts for social media content
• Manages social media communications
• Uses timelines and scheduled content to create a consistent stream of new content for audience interaction while analysing, managing, and altering schedules where necessary to optimize visits
Skill of Customer Service Representative
• Maintaining a positive, empathetic, and professional attitude toward customers at all times.
• Responding promptly to customer inquiries.
• Communicating with customers through various channels.
• Acknowledging and resolving customer complaints.
• Handling queries/orders from government sector via phone with order placing and others relevant job coordination
• Knowing our products inside and out so that you can answer questions.
• Processing orders, forms, applications, and requests.
• Keeping records of customer interactions, transactions, comments, and complaints.
• Communicating and coordinating with colleagues as necessary.
• Providing feedback on the efficiency of the customer service process.
• Ensure customer satisfaction and provide professional customer support.
Skill of Design Via Apps
• Artwork creation: brochures, poster, flyers, business cards and other marketing collateral and preparing artwork for print where necessary
• Designing and producing highly creative, impactful presentations for new business pitches and client presentations
• Design or adjust artwork and sales documents in line with brand guidelines
• Think creatively, generate new ideas, designs and concepts
• Coordinate with Printers with respect to advertisements, brochures, flyers & others marketing collaterals
• Brainstorm ideas and develop concepts for video production
• Shoot Photo and Video for Events
• Ability to produce video content and copywriting from start to finish
• Can work under pressure and follow the time frame
• Candidate must possess at least Diploma, Advanced/ Higher/ Graduate Diploma, Art/ Design/ Creative Multimedia, Advertising/ Media/ Marketing or equivalent
• Required language(s): Bahasa Malaysia, English
• At least 2 Years of working experience in Design & Marketing
• Preferably Junior Executive specialized in Advertising/Media Planning or equivalent.
• Self-Motivate, willing to learn, independent, highly organized, teamwork, strong communication skills, networking, idea presentation, enthusiasm, detail-Oriented
• Strong time management skills and the ability to meet deadlines
• Responsible & possess high degree of integrity
• Full-time position available
Syarikat kami menyediakan pelbagai jenis produk laut segar dan sejuk beku berkualiti tinggi. Kami adalah salah satu syarikat pembekal hasil laut yang berpengalaman lebih dari 50 tahun dalam industri makanan laut segar & sejuk beku di Malaysia. Selama ini, kami membekal produk makanan laut segar & sejuk beku ke pasar ikan, restoran makanan laut, hotel, pasar raya besar, sekolah dan peruncit tempatan di seluruh Malaysia.
Peranan dan tanggungjawab
Kemahiran Media Sosial
Bekerja rapat dengan pengurus untuk membuat kandungan yang menarik untuk menarik pelangan-pelangan baru, ini termasuk kemaskini saluran media sosial, menjana idea baru untuk mengepos dalam saluran media sosial, merapatkan hubungan yang baik antara pelangan dan syarikat supaya memberi imej yang positif kepada pelanggan.
• Menguruskan saluran media sosial, termasuk Instagram, Facebook, LinkedIn, Twitter, TikTok dan platform lain yang berkaitan
• Terlibat dalam penciptaan media sosial di platform media sosial baru
• Membuat kandungan bertulis, grafik, dan video yang dinamik
• Membuat kandungan yang mendorong interaksi audiens, meningkatkan kehadiran audiens di laman web syarikat, dan mendorong penyertaan audiens
• Mencadangkan idea dan konsep baru untuk kandungan media sosial
• Menguruskan komunikasi media sosial
• Menggunakan garis panduan dan kandungan berjadual untuk membuat aliran konten baru yang konsisten untuk interaksi audiens sambil menganalisis, mengurus, dan mengubah jadual jika perlu untuk mengoptimumkan lawatan
Kemahiran Wakil Perkhidmatan Pelanggan
• Mengekalkan sikap positif, empati, dan profesional terhadap pelanggan setiap masa.
• Memberi maklum balas segera kepada pelanggan.
• Berkomunikasi dengan pelanggan melalui pelbagai saluran.
• Menyelesaikan aduan pelanggan.
• Mengendalikan pertanyaan / pesanan dari sektor kerajaan melalui telefon dengan membuat pesanan dan penyelarasan yang berkaitan
• Memproses pesanan, borang, aplikasi, dan permintaan.
• Menyimpan rekod interaksi, transaksi, komen, dan aduan pelanggan.
• Berkomunikasi dan berkoordinasi dengan rakan sekerja jika perlu.
• Kepuasan pelanggan diberi keutamaan
Kemahiran Reka Bentuk Melalui Aplikasi
• Pembuatan karya seni, brosur, poster, risalah, kad perniagaan dan jaminan pemasaran lain dan menyediakan karya seni untuk dicetak jika perlu
• Merancang dan menghasilkan persembahan yang sangat kreatif untuk persembahan pelanggan
• Rekaan yang bersesuaian berpandukan jenama produk
• Berfikir secara kreatif, menjana idea, reka bentuk dan konsep baru
• Berkoordinasi dengan Pencetak berkenaan dengan iklan, brosur & pemasaran lain
• Menjana idea dan memperkembangkan konsep untuk penghasilan video
• Rakam foto dan video untuk acara
• Keupayaan menghasilkan kandungan video dan iklan
• Dapat bekerja bawah tekanan dan dapat menyiapkan kerja mengikut jangka masa yang ditetapkan
• Calon mesti memiliki sekurang-kurangnya Diploma, Diploma Lanjutan / Tinggi / Siswazah, Seni / Reka Bentuk / Multimedia Kreatif, Iklan / Media / Pemasaran atau setaraf
• Bahasa yang diperlukan: Bahasa Malaysia, Bahasa Inggeris
• Sekurang-kurangnya 2 tahun pengalaman bekerja dalam Reka Bentuk & Pemasaran
• Motivasi, berdikari, kerja berpasukan, kemahiran komunikasi yang kuat, persembahan idea, semangat
• Kemahiran pengurusan masa yang kuat dan kemampuan untuk memenuhi tarikh akhir
• Bertanggungjawab & mempunyai integriti yang tinggi

Our Objective
- Achieving business globalization.
- Creating process improvement.
- Increasing profitability and increasing the return of investment.
- Realize the potential of our people.
- Research and development of new value added products.
Our Mission
- Transform to modern, dynamic and competitive business.
- Conquer E-Commerce seafood market.
- Position as a reliable and reputable major seafood provider in local and international market.
Our Vision
- Become globally integrated of seafood provider in local, and international marketplace.
- Research and innovation new patented seafood made products and achieving in revolutionary of seafood supply chain.

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, Kedah, Malaysia, 02, MY