Join a team that's an industry leader in innovation and invests in you with key product and service offerings, groundbreaking technology, and a premier investment platform. We empower professional growth, flexibility and support thus enabling long-term success for you and our clients. Your desire to grow and learn within the industry will open the door to a career path full of professional rewards.
We believe your natural resourcefulness unlocks new opportunities and your communication skill opens customers minds. We know you will inspire client dedication and engagement to develop long-lasting positive relationships with Fidelity.
Relocation assistance may be available for those who meet eligibility requirements.
The Expertise Were Looking For
Outstanding customer relations experience
Sales experience is a plus
FINRA Series 7 OR ability to acquire series 7 upon hire
High degree of motivation and able to work collaboratively
Knowledge of a consultative relationship process helpful
The Purpose of Your Role
As part of the Workplace Planning and Advice outbound and inbound call team, you will start your journey in our multi-stage development to career planning and advice. Engaging inactive and active 401(k) participants to introduce them to our services, guiding them through all their available options. You'll connect with our clients to build effective relationships through calling and engaging warm leads as well as taking inbound calls.
You will be supported in learning the business and building skills in Fidelity's Relationship Model, our planning culture and how to best leverage technology to help our clients. Our top-quality training resources will ensure you have all the answers you need to provide customers with the best guidance and to get the results you are striving toward.The Skills You Bring
An understanding of a sales process, including customer calling and working with warm leads
Active listening and time-management skills
Being coachable, collaborative, and curious are your "go to" attributes
Our Investments in You
We believe it is important to approach life holistically. Our benefit programs (opens in a new tab) are crafted to help you and your loved ones strike the perfect balance. Sound too good to be true? See for yourself and learn more about our benefits offerings:
Click to hear from a few of our associates about the outstanding benefits Fidelity offers: Benefits at Fidelity Investments (opens in a new tab)
Click here for a local news story about how we are helping our employees payback their student loan debt(opens in a new tab)
Training for Your Role
We offer a paid, industry-leading development program that will fully prepare you to engage with customers while acquiring your Series 7 and 66 licenses.
Click to learn more about Training Opportunities at Fidelity(opens in a new tab) and how we support our associates to obtain their securities licenses
Introducing 401(k) participants to business partners to have appropriate Investment Solutions conversations
Building rapport and opening a conversation with Fidelity clients through profiling and utilizing consultative skills with client interactions
Learn book-management skills and effectively handling leads through lead utilization
Set up targeted appointments to address client needs related to products and services
How Your Work Impacts the Organization
This role is part of Fidelitys Workplace Planning and Advice group. The group operates within our Personal Investing business unit. We believe in building relationships, not just in building sales or building our assets. After all, our clients will place their investments, their savings, and their futures in your hands.
COVID work policy
Safety is our top priority. Once we can be together in person with fewer safety measures, this role will move to our dynamic working approach. You'll be spending some of your time onsite
Learn More: Dynamic Working (opens in a new tab)Certifications:Series 07 - FINRA, Series 66 - FINRA
Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.
At Fidelity, youll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a Glassdoor Employees Choice Award, we have been recognized by our employees as a Best Place to Work in 2022. And you dont need a finance background to succeed at Fidelitywe offer a range of opportunities for learning so you can build the career youve always imagined.
Many of our associates are continuing to work remotely temporarily due to COVID-19. When Fidelity employees eventually return to the office, our goal is for most people to work flexibly in a way that balances both personal and business needs with time onsite and offsite through what were calling "Dynamic Working."
We invite you to Find Your Fidelity at fidelitycareers.com.
Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.
Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Leave of Absence/Accommodation Team by sending an email toaccommodations @fmr.com, or by calling 800-835-5099, prompt 2, option 3.