Founded in 1904 in Louisville, Kentucky, Stock Yards Bank has become one of the region's premier community banks - providing unsurpassed service to our customers and a great place to work for our employees, that distinguishes us from other financial institutions in the market. Our commitment to this philosophy is a key reason our parent company, Stock Yards Bancorp, a publicly traded company (NASDAQ:SYBT), has consistently ranked as one of the country’s top-performing community banks.
Since 1904, Stock Yards Bank & Trust has become one of the region's premier community banks - renowned for the close, personal attention that distinguishes us from other financial institutions in our market. Our bank actively seeks individuals to help us build trusted partnerships and further our success. We are pleased to announce there is an opportunity for you to advance your achievements as a Service Associate II while helping us further our success.
As a Service Associate II, your day will be filled with opportunities to complete face-to-face customer banking transactions, sell and cross-sell bank products and services, and provide exceptional customer service. Customer service and cash handling experience combined with math and balancing accuracy skills are important while Stock Yards Bank & Trust will provide a professional environment to continually improve the candidate’s skills to further his/her career goals for advancement within the banking profession.Responsibilities
Daily responsibilities include, but are not limited to, the following:
- Exemplify our 212 commitment to service
- Process deposits, withdrawals, cash checks and balance a cash drawer
- Cash checks following SYB check cashing policy
- Sell official checks
- Process and balance teller work through image capture
- Consultative Selling – Engaging customers and prospects to uncover needs and offer solutions
- Open new accounts and perform account maintenance
- Retain and expand customer relationships
- Process and close loan request (If loan trained)
- Assist customers with questions and/or concerns
- Participate in weekly team meetings
The successful candidate will have the following qualifications:
- High School Diploma or GED equivalent
- PC proficiency
- Banking experience preferred
- Good communication skills – both written and verbal
- Professional appearance and demeanor
- Basic Word and Excel knowledge
**Do note that this position is a floating position by nature and the location in which you work at can change daily. Schedules are made two weeks in advance but are subject to change based on staffing needs. Mileage reimbursement available.Physical Requirements
The physical demands described here are representative of those that must be met by an employee in order to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position requires sitting the majority of the time with some walking and standing. All work occurs indoors and within regular working hours. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to use hands and fingers, handle or feel, reach with hands and arms, and talk or hear. May stand for long periods on the teller line. The associate must occasionally lift and/or move up to 15 pounds.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)