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IT Support Technician

Our eCommerce client is looking for an IT Technician to support their fulfillment facility in Burlington, NJ. This resource will provide hardware and software end user support. They will monitor the ticketing system and handle all PC hardware, laser & label printers and other hardware issues such as RF guns, tablets and mobile devices. It is an office/warehouse environment so candidates should feel comfortable being on their feet throughout the day.

The shift is Monday-Friday 5pm-1:30am.

Minimum Requirements

- 1+ years of Desktop Support experience

- Comfortable supporting 200+ end users in a site support team

- Experience working in a ticketing system environment, preferably Service Now

- Level 1/Level 2 troubleshooting experience in a Windows 10 environment

- Desktop/laptop imaging experience

- Familiar with quick PC build-out processes such as Ghost

- Flexible with first, second and third shift hours, 40 hours a week

Desired Skills

- previous experience working in a warehouse/fulfillment center
Salary Range
$38,000.00 - $67,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Burlington, NJ, 08016, US