Account Development Manager - Research Services

The Qualtrics XM Platform is a system of action that helps businesses to attract customers who stay longer and buy more, to engage and empower employees to do the best work of their lives, to develop breakthrough products people love, and to build a brand people cant imagine living without.

Joining Qualtrics means becoming part of a team bold enough to chase breakthrough experiences - like building a technology that will be a force for good. A team committed to diversity, equity, and inclusion because of a conviction that every voice holds value, with a vision for representation that matches the world around us and inclusion that far exceeds it. You could belong to a team whose values center on transparency, being all in, having customer obsession, acting as one team, and operating with scrappiness. All so you can do the best work of your career.

We believe every interaction is an opportunity. Are we yours?

Why Qualtrics?

At Qualtrics, our mission is to close experience gapsthe costly differences between what customers and employees expect, and what theyre receiving.

9,000+ organizations worldwide and more than 80% of the Fortune 100 rely on Qualtrics Experience Management to collect and analyze feedbackmore feedback than they ever thought possible. With Qualtrics XM, organizations can continually assess the quality of their four core experiencescustomers, employees, products, and brands. They can be at every meaningful touchpoint, for every experience, and predict which changes will resonate most with customers and employees.

Recently acquired by SAP, world leader in operational data, Qualtrics is expected to see rapid growth and success in the years to come. 85% of the world's transactions happen on an SAP platform, and Qualtrics has been named "the crown jewel" of SAP's family of cloud businesses.

The Challenge

The Qualtrics Research Services Team is one of the largest and most consistent single-team contributors to Qualtrics overall revenue. Our biggest challenge is the need to hire top talent at an aggressive rate in order to keep up with the incredible growth of our business unit.

Qualtrics is looking for fearless full-time salespeople who can build relationships, quarterback complex research projects, and close deals. If you have a Bachelors degree and a Rockstar Mentality, Qualtrics could be the place youve been dreaming of.

The Expectation for Success

As a Research Services Account Development Manager (ADM), you work as a member of the Qualtrics Sales team to help some of the worlds top minds make their research easier, faster, and better. Whether youre speaking with a Brand Insights Managers, a tenured professor, or a chief marketing officer, you will be challenged to come up with new and creative solutions to address their research needs and objectives.

Hitting targets & quota is the minimum expectation on the Research Services team. Depending on your quota and tenure with the team, youll be closing between 5 and 15+ inbound projects per week and managing dozens of deals in various parts of the sales process.

A Day in the Life

  • Work directly with current Qualtrics customers to understand their research objectives, deliver quality insights, and to uncover new business opportunities for the Research Services Sales team.

  • Work directly with Senior Account Executives and top-tier accounts while managing and closing research projects in a timely manner.

  • Consult and advise clients on complex research projects, ranging from students and professors working on academic research to massive national and international corporations conducting important market research initiatives. Our reps can manage between 10 and 50+ projects at any given time.

  • Actively scope, manage, and close the research services offered by the Qualtrics Research Services Team to new and current customers. We have quarterly sales quotas & targets that we are responsible for meeting and exceeding.

  • Negotiate and coordinate with our network of external partners to ensure the success of each research project, depending on the scope and needs of each piece of the project.

  • Work collaboratively with the client, internal departments, and external partners to deliver exceptional customer experience with every project.

What differentiates us from other companies

  • Work life integration is deeply important to us - we have frequent office events, team outings, and happy hours.

  • We take pride in our office design aiming at cultivating creativity from our rooftop views to an open and collaborative work space.

  • On top of standard benefits package (medical, dental, vision, life insurance, wellness, etc) we provide snacks, drinks, and free lunches in our offices.

Qualtrics is an equal opportunity employer

Qualtrics provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.

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Salary Range
$47,000.00 - $69,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
Provo, UT, 84605, US