Travel Reservation Representative - Remote

Why Working Solutions

Working Solutions seeks attentive travel reservation representative to help customers book their dream vacations. In this role, you will provide personalized customer support to help callers find the right travel and lodging options for their individual needs. This is a remote, independent contractor role that provides customer support through phone.

 

*For this contract, we can only support contractors with computers running Windows 10 as an operating system at this time.

 

Working Solutions is a customer experience business process outsourcing leader providing work-from-home opportunities to independent contractors across the United States and Canada since 1996. When you join Working Solutions as an independent contractor, you will have access to several different contracts exclusive to Working Solutions contractors. Why join the WooHoo! Crew? There are many perks to contracting with Working Solutions!

 

Work from home

No hassles of commuting

Schedule your hours

Work when it's convenient for you

Gain experience in different industries

High pay rates

 

About our application process

As part of our application process, you will be prompted to complete an online assessment. This assessment takes about 30 minutes to complete. If you are among the qualified candidates, you will receive an invitation to our online portal to complete a background check and a technology scan. You can find more information about our hiring process here.

Overview

Working Solutions travel reservation contract supports a vertically integrated travel, hospitality, and leisure management group. Independent contractors working in this program will assist customers and travel agents in booking of hotel, air, car rentals and excursions. Contractors will provide customer support via phone, email and/or live chat to help customers book reservations for their vacations. This is a remote independent contractor role.

 

Schedule:

• Flexible schedule opportunities
• Contractors schedule their hours between 9 am and 8 pm CT Monday through Sunday
• Weekday and weekend options 

Compensation:

• Earn up to $16 per productive hour (paid by the minute worked)

Required Skills

• Demonstrated experience booking hotels, airfare, transportation, and excursions. Contractors will be expected to know the ins and outs of the resorts, parks, and services offered by client.
• Experience providing a consultative sales approach to close bookings.
• Sales and customer service experience and demonstrated ability to deliver high-quality customer service over the phone.
• Friendly tone and professional demeanor
• Self-motivated and resourceful
• Tech-savvy and avid computer user

Important Information

Technology & Equipment Requirements:

• Personal computer (no tablet)
• Broadband internet connection, recommended at least 10 MBPS
• Wired internet connection (no wi-fi)
• Windows 10 operating system (we can only support contractors with computers running Windows 10 as an operating system)
• Valid antivirus software installed, running and up to date
• USB headset with microphone

*Full PC requirements

 

Work Environment Requirements:

• Quiet, uninterrupted space
• Organized desk area

 

We are currently unable to work with contractors residing in California, New York, Pennsylvania, or Washington. Contractors must also successfully pass a criminal background check.

 

Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, workers compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind.