IT Technician I - Reston, VA

Description

Purpose

To perform miscellaneous job-related duties as assigned by the IT Director.

Key Responsibilities

At the Operational and Company Level

• Work closely with more senior staff members to learn and assist in Information Technology department.

Do the Work

• Set up and deploy computer equipment

• Install software.

• Schedule hardware repairs with vendors

• Maintain computer equipment inventory

• Miscellaneous duties as assigned.

Success Metrics

• Be self-reliant and able to operate independently.

• Ability to ask for additional direction and assistance when needed

• Works effectively with other departments and with employees at all levels.

• Have a sense of urgency in responding to constituents.

• Have a strong element of quality control / attention to detail at all levels.

Minimum Requirements

• High School Diploma or GED.

• Courses in Computer Science.

• Completed the CompTia A+ Core Series: Core 1 (220-1001) and Core 2 (220-1002).

• Minimum of one (1) year experience in a related field.

• Proven success troubleshooting general computer hardware.

• Experience with Microsoft operating systems.

• Ability to work effectively and communicate with employees of all levels both in person as well as on the telephone.

• Ability to perform tasks with minimal supervision.

Essential Functions

• Valid State Drivers License

• Pass a motor vehicle check

• Indoor Work

• Lift/Carry 51-100lbs

• Standing

• Sitting

• Traveling

• Walking

• Climbing

• Operating Computer

• Reach Outward

• Reach above Shoulder

• Push/Pull 41-100lbs

• Crawl

• Squat or Kneel

• Bending

• Handling/Fingering

Note: The position description is intended as a summary only of key duties. Other related duties may be assigned as appropriate.

Qualifications

Behaviors

Preferred

• Team Player: Works well as a member of a group

Motivations

Preferred

• Growth Opportunities: Inspired to perform well by the chance to take on more responsibility

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)