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Production Support Engineer -Trading

Company Description

About Talan

Passionate about digital, data, IoT or AI and willing to join a dynamic and ambitious team on a human scale?

Don't hesitate and join Talan!

For 20 years, Talan has been advising companies and administrations, supporting them and implementing their transformation and innovation projects in France and abroad.

Present on five continents, the group expects to generate revenue of $670 million in 2022 for more than 6,000 consultants and aims to exceed the billion-euro mark in revenue by 2024.

The Group places innovation at the heart of its development and operates in areas related to the technological changes of major groups, such as Big Data, IoT, Blockchain and Artificial Intelligence.

We rely on both technological leverage and the strength of our DNA based on collective intelligence, agility, and a taste for entrepreneurship.

Talan USA offers employees a dynamic work environment, growth opportunities and a competitive compensation package, including generous paid time off, health benefits and 401K plans.

Our success is measured by both our employee and client satisfaction, which is our priority.

Job Description

We are looking for a Market Access Support Analyst for one of our clients, a major Corporate and Investment Bank in Manhattan.

The Market Access support team is responsible for ensuring the reliability of trading servers and platforms and is working directly with traders on the trading floor.


Essential duties and responsibilities include the following. Other duties may be assigned.
  • Operate, administer and extend a 500 live servers platform, built with state-of-the-art and low latency technologies, connected to more than 40 Trading Venues, and processing from 10 to 30 million orders per day and a vast amount of financial information in real-time
  • Provide timely resolution of highly technical and specific user issues and requests
  • Monitor performances, fine-tune processes and man Manage high performing in-house order routing, feed handlers, pre-trade checks, and trade reporting services
  • Provide support to more than 100 US traders operating various strategies on a wide range of assets
  • Work closely with Exchanges and Trading Venues to manage the implementation of new services
  • Collaborate with worldwide departments
  • Implement new Market Access solutions for business initiatives


Required Qualifications
  • Proficiency with Unix/Linux system administration including troubleshooting techniques and scripting languages (Shell, Python)
  • Good knowledge in networking (TCP/IP, FIX protocol, routing, multicast)
  • Windows: maintain jobs, check network or shared drives, analyze memory
  • Database: MySQL be able to do simple queries

Required Education and Experience:
  • +5 years in a Technical support position in an Investment Bank
  • Knowledge of Stocks and Derivatives products (Options, Warrants, Futures, Index, ETF's...) and American markets (Primary Exchanges and ECNs) is a plus

Company's Benefits

Talan's offices are located in Union Square, right in the center of Manhattan. Our company benefits include:
  • Competitive salary
  • 401(k) retirement plan with company matching
  • 3 weeks of paid vacation per year at hire and up to 5 weeks according to seniority (annual untaken vacation days are cashed out)
  • Eight paid holidays
  • 5 sick and 2 personal days
  • Company health, dental and vision insurance plans
  • Other benefits such as, commuter/transit benefits, Flexible Spending Account (FSA) and other company perks.

Additional Information

Support, Market Access, Unix, SQL, TCP/IP, FIX protocol
Salary Range
$69,000.00 - $93,000.00
per Year
Salary range estimated by
salary estimation provided by zippia
New York, NY, 10261, US