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Cellar Door Supervisor

Key Responsibilities Pooley Wines is a multi-award winning Tasmanian wine brand. Reporting directly to the Cellar Door Manager, this role assists in the management of the Cellar Door venue located in the beautiful Tasmanian town of Richmond.

Providing friendly, tailored, and knowledgeable service to Pooley guests.
Conducting highly specialized wine tastings experiences.
Assist in scheduling of staff working hours in accordance with budget benchmarks and business objectives.
Ordering and stock take of wine stock and other venue supplies.
Assist in the operation of and training in booking systems, sales/POS systems, end of day reconciliations, open and close procedures, customer orders management, and other cellar door functions.
Team supervision & training.
Other duties as directed by the Cellar Door Manager.

Specific Skills & Experience
2-year Cellar Door experience or Hospitality experience.
Exceptional level of customer service & experience
Confident and professional presentation
Proven sales background
Wine Knowledge
Systems and procedures development experience
Strong IT skills
Excellent work ethic
Demonstrated leadership and team supervision skills
Attention to detail
Highly organized and results-driven
Drivers License
Able to work weekends.
WSET trained
tasmania, TAS, AU