Maintenance And Service Operator
WHO ARE WE?
City FM Australia (City) provide world leading Facilities Management, Engineering and Energy solutions which ensure safe, successful and sustainable outcomes, on time and on budget for our partners -Kmart Group.
This role offers an exciting opportunity for a skilled proactive professional to provide outstanding customer experience to key stakeholders (Kmart Group) across their retail stores in Vic West and Tasmania, while ensuring required budgets, performance measures and KPIs are met.
Your key responsibilities will include:
Effectively manage maintenance budgets & contractual agreements while delivering exceptional levels of customer service to our stakeholders.
Conduct audits verifying maintenance activities performed are in accordance with agreed scope and are 100% compliant with safety, risk assessment etc.
Manage landlord and property related issues ensuring sites are safe and fully operational.
Effectively manage minor projects e.g. infrastructure upgrades, equipment rollouts, warranties, handover of new sites.
Provide effective and regular communication and support to both internal and external stakeholders at local/national level across Operations, Site Development, Retail support, Risk Management, Health & Safety and Loss Prevention teams.
Regularly provide reports and analysis of business performance to key stakeholders.
To be considered for this role you will have / be:
Proven track record in exceptional customer service and stakeholder management skills
Multi-site management experience and an understanding of retail operations
Experience in managing service contracts and multiple suppliers
Superior communication and people management skills
Knowledge of building services, including refrigeration plants, air-conditioning, electrical, plumbing and general building facilities; desirable
Proficiency in budget management and comprehension of financial reports
City FM Australia is a Global Facilities Management Company and offers it employees flexible working arrangements, a newly renovated office, onsite parking, conveniently located Mulgrave office and a fantastic team environment.
If you would like the opportunity to be part of a growing global leader in Facilities Management, we would love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member. We provide a challenging and rewarding environment with ongoing professional development for all our Team Members.
City does not accept any unsolicited resume referrals from Recruitment Agencies. City will not pay any placement fees relating to unsolicited resume referrals.