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Student And Academic Services Officer

About the role

The Student and Academic Services Officer is responsible for providing high quality administrative support within the Sydney Institute of Business & Technology (SIBT)/Western Sydney University Sydney City Campus (SCC) across a broad range of academic, student services, and administrative functions.

The position acknowledges the interdependence of student and academic related matters, the importance of front facing support and back-office administration. The designation of activities will be subject to individual SIBT/SCC requirements and may change over time.

The person we seek will ideally have the following:

Demonstrated ability to meet deadlines and deal with competing priorities
Excellent attention to detail, including proofreading and editing skills
Demonstrated ability to relate well to students and professionals
Ability to independently resolve routine problems and issues
Sense of responsibility and commitment to education
IT literacy (e.g. student information system or database, or customer relationship management systems) and experience
Excellent communication skills


Degree or equivalent (preferred)
Work experience in higher education sector, preferably in a commercial setting
What we can offer you:

A purpose driven and supportive team environment
First class modern facilities
Career progression and development pathways
Collegial and collaborative environment with the aim of academic excellence
Mobility within the organisation and locations
Health & Wellbeing packages which includes free counselling for employees and family, discounted gym membership, movie tickets, discounts on travel, accommodation and insurance
Salary packaging and novated leasing

About us
SIBT is part of the Navitas group and is a TEQSA accredited Higher Education Provider. We are a pathway college and offer a personalized academic environment designed to enable domestic and international students to gain entry to university. Over 90% of our graduates successfully progress into further tertiary studies, and since 1997 we have graduated over 25,000 students.
Our key partner is Western Sydney University (WSU), and most of our students are on Foundation and Diploma pathway programs into WSU. Navitas has also partnered with the University to deliver full under- and post graduate programs in the city centre. SIBT and the Western Sydney University Sydney City Campus are co-located in a purpose-built Navitas learning environment on Elizabeth Street in the centre of Sydney.

Diversity and Inclusion
Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students and clients.
We encourage applications from candidates with disabilities, of all ages and genders, Aboriginal and Torres Strait Islanders and diverse community groups.
new south wales, NSW, AU