Recruitment Operations Manager
Roles and Responsibility:
Develop strong and constructive relationships with business stakeholders, TA leadership, key HR contacts, as well as across the broader AGS business in India and across the globe
Gain a sound understanding of the assigned business/s (structure, nature of their work and business challenges faced) to enable anticipation of businesses future recruitment needs, ensure sourcing strategy is aligned with these requirements
Ensure effective and high-quality regular weekly, monthly and quarterly communication with the hiring manager community and various key senior business stakeholders, facilitating a consultative recruitment experience through knowledge and intelligence sharing, as well as accurate reporting.
Become a key contact point for recruitment, sourcing or strategy queries/issues that arise pertaining to the RPO team. Actively seek and act on feedback from key stakeholders to drive optimum solutions for both parties.
Analyze and communicate to client/s and Allegis Global Solutions peer’s recruitment trends, results, and insights (business unit, client and external market) to drive future recruitment activity, improve compliance and reduce risk
Communicate the process and benefits of the solution and Allegis Global Solutions membership to key stakeholders, including changes in process, new initiatives/ projects, and additional service offerings
Governance and Compliance (Team, Recruiting Numbers, Policy, Process, Procedure)
Extensive experience in Sourcing and hands-on recruiting will be key to this role
Regular Team/recruiting numbers/SLA’s review
Recruitment Process Delivery & Enhancement
Monitor or manage the delivery of recruitment assignments according to the agreed recruitment process, SLA’s compliance and legislative requirements ensuring all required activities are completed and documented accordingly
Ensure the team is fully utilizing the ATS/recruitment systems in the manner outlined and agreed in the Operations Manual
Ensure team is fully briefed on contractual recruitment delivery process to include in-scope activities, SLA’s, mandatory recruitment activity stages and team responsibilities
Working with the broader Client TA Team and the Sourcing & Internal Mobility Leads to develop an effective Talent Pool framework for all Business units, to include: job segmentation, defined sourcing strategies, and articulated engagement plan per role type.
Ensure ongoing continuous improvement and value add initiatives to improve team efficiency
Leadership skills and ability to drive results in a matrix environment
Strong written and verbal/presentation skills
Ability to write client-oriented communications e.g. emails, job descriptions
Ability to give presentations to clients ranging in group size of one to fifteen
Functional personal computer/software knowledge
Proven ability to manage many projects/tasks at the same time
Proven ability to perform under pressure and under tight deadlines
Ability to interact with people at all levels of an organization and to develop strong client relationships
Market trends orientation
Data analysis & trending
A high level of 8 plus years of experience working in a lead recruitment delivery or Account Manager Role, ideally within the RPO environment.