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Key Account Manager

Job Description

Roles and Responsibilities
Ensure team has In depth understanding of LEAD product & integrated solution and its impact on student learning Ensuring team understands the school owner persona and requirement to pitch the appropriate service/solution matching their need Ensuring high customer NPS across all partner schools in territory Mentor KAM in building account plans and own Key Account plans for all partner schools in territory Partner with Academic & Sales team to develop plans that can contribute to the success of partner school and improve client results Retention of partner schools Increasing student admission in the partner schools Ensuring timely dues collection from partner schools Oversee BTL campaigns, engage in and improve upon in-house brand promotions Track & review Client Data, reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training Conduct performance review of Area Managers, reflect on performance/ analyze and take corrective stepsKey Skills

PG:MBA/PGDM in Any Specialization
Bengaluru, KA, IN