Staff SW Engineer - Release Manager
Visa operates the world’s largest retail electronic payments network and is one of the most recognized global financial services brands. Visa facilitates global commerce through the transfer of value and information among financial institutions, merchants, consumers, businesses, and government entities. We offer a range of branded payment product platforms, which our financial institution clients use to develop and offer credit, charge, deferred debit, prepaid and cash access programs to cardholders. Visa s card platforms provide consumers, businesses, merchants, and government entities with a secure, convenient, and reliable way to pay and be paid in 170 countries and territories.
The Release Manager is responsible for driving various teams – both internal and external – to deliver product development features to the market on a monthly cadence. This position is responsible for identifying product rollout requirements including infrastructure, internal operations, external operations, training and then developing and executing against a project plan, proactively mitigating risks, and managing the software development life cycle from inception to production launch and post-production support. This position requires a strong technical expert familiar with an environment.
We are looking for a seasoned and hands-on senior Release Manager to:
Define, enhance and implement the release processes across the D365 landscape and teams to ensure strict governance and control
Define, agree and optimise cutover schedules with project teams and business stakeholders
Plan and track releases, upgrades and changes to the D365 environments (test, pre-production and production)
Support and mentor D365 resources to understand the change and release management processes to ensure consistent delivery
Coordinate the release schedule and resources required depending upon the third-party applications, defect backlogs, planned releases, and infrastructure updates.
Identify the risks and propose steps to mitigate them
Identify opportunities for automation to support CI/CD goals
Collaborate/communicate across global business and technology organizations, providing sound analysis and change leadership
Building and maintaining strong internal customer relationships is essential as this position will work with Business Partners, internal staff and system integrators daily to ensure quality assurance is performed in alignment with global initiatives and requirements across the enterprise.
Lead the Go-Live activities to deploy the software successfully.
Team up with relevant development teams responsible for building the automation tools used to develop and deploy the software.
Schedule the CAB meetings to discuss the release schedules with the team and find roadblocks, if any.
Maintain documentation related to procedures on build and release, various notifications lists, and dependencies.
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays with a general guidepost of being in the office 50% of the time based on business needs.
•06 to 11 years of hands-on experience in leading CRM platforms (Salesforce or Microsoft Dynamics)
•Solid knowledge of Dynamics 365, Azure DevOps, Bitbucket, Git
•Prior experience in implementing CI/CD or any automation in release management is preferred
•Experience with C# or Visual Basic, Java/JQuery, Visual Studio, Web Services, and the CRM SDK is required
•Excellent process orientation, planning, organizational and problem-solving skills
•Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills
•Demonstrated ability to solve complex software development issues
•Demonstrated ability to work in a complex organization to determine business and customer needs
•Should be well-versed working in an Agile environment
•Proactive thinking with a can-do attitude
•Bachelor's degree in a Computer Science or Engineering discipline. Master s Degree is a plus
Visa has adopted a COVID-19 vaccination policy. As a condition of employment, all employees based in the country where this job is located are required to be fully vaccinated for COVID-19, unless a reasonable accommodation is approved or as otherwise required by law.