Software Engineering Manager - User Insights

Canvas Commitment and MissionAt Canva, we celebrate diversity.e deeply believe that bringing together diversity of thoughts, perspectives and expression is key tbuilding the best product, team and company.e look for many different skills and abilities, as well as how you can enhance Canva and our culture.o, even if you dont think you quite meet all of the skills listed or tick all the boxes, wed still lve thear from you!Our mission at Canva is tempower the world tdesign and since launching in , we have grown exponentially, amassing over 86 million monthly active users across 190 different countries and a team of over 3, people and the best bit is that weve only achieved 1% of what we know were capable of.oin us and design your future.boutAs a Software Engineering Manager in Canva's User Voice group, you will be coaching a team of up t4 senior software engineers tbuild our newest customer insights platform.his tool will be used tcapture customer feedback and aggregate intmeaningful insights which will guide the roadmap for Canva teams.bout the GroupThis team sits in the newly formed User Voice supergroup which is dedicated tensuring every user is empowered and every voice is heard.pecifically, User Insights is building a key product tbe used by all Canva teams tunderstand what our users are saying from what they lve, twhat is frustrating them.hese insights will set the direction for our product teams tsolve the biggest user pain points, sthis team will have high internal visibility.hat you'll do
Guide the team tbuild the Insights tool from the ground up, whilst still being comfortable being hands on tbegin with
Partner with Product Managers on the product roadmap, advocating for the Engineering perspective and setting the technical direction
Uplift the within the team through 1
1s, mentorship, performance evaluations tuncover any opportunities for improvement tenable the team tachieve their goals
Provide technical leadership including code reviews
Create and maintain psychologically safe team environments tempower them tbe their most productive selves, building robust and scalable product features
About you
Proven experience leading technical teams, ideally in a hyper- Growth environment
Successful track record building products from scratch
Ability tnavigate a complex ecosystem, knowing when and whtpull in for cross functional collaboration
Experience in working in SaaS or product led organisations would be highly regarded
A keen interest in identifying and solving user pain points
This role is open tremote applicants within Australia and New Zealand that dnot need visa sponsorship.I- Remote LI- IL1Working at CanvaOur culture is unlike anywhere else and we design your CanvaLife experience tempower you tdthe best work of your life.hether youre in the office, working from home or choosing your own adventure, our benefits for Canvanauts includ
Equity packages for you ttruly be a part of the Canva journey.e have a hybrid work model in- Office & from home, swhile our offices are always open tyou, we aim tcome together for 8 days a year at minimum - Alancing flexibility and connection Flexible leave syou can recharge, give back, support others or focus on your own professional development.nclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.n annual Vibe & Thrive allowance.his is for you tspend on whatever will support your wellbeing and development.cause you know what you need tVibe and Thrive, better than anyone.irtual and in- Office wellness benefits including Canva University, Employee Assistant Programs and Fitness & Meditation Classes.anva For Good program matching your not- For- Rofit donations, Force for Good leave 3 paid volunteering days and a range of sustainability and ethical initiatives tget involved in.e make hiring decisions based on your experience, skills and passion.te that interviews are conducted virtually.hen you apply, us the pronouns you use and any reasonable adjustments you may need during the interview>
new south wales, NSW, AU