Systems Support Consultant - Product

Systems Support Consultant - Product

Company: Australian Unity

Create test documentation for a project/release, and write test cases from requirements and execution of test scripts
Opportunity to work with senior stakeholders across a broader business 
Permanent opportunity within Melbourne 

What makes us, us

Established in , we’re Australia’s first member-owned wellbeing company, delivering health, wealth and care services to more than , Australians. Today, while we’ve grown to a company of more than employees, our focus remains the same as it was years ago — to deliver Real Wellbeing for our customers, members and the community. 

We support your Real Wellbeing so you can better support our members’ and customers’ wellbeing journey

There are four key attributes that set us apart:

Good people: We strive to set ourselves apart through the capability, warmth and expertise of our people.
Wellbeing experts: Our breadth of capability enables us to provide smart solutions and services across all domains of wellbeing.
Long-term commitment: As a member-owned company, we’ve been focusing on long-term outcomes and single-minded dedication to our members and customers since .
Driving positive impact: Everything we do is focused on making a positive difference at a personal, community and societal level. 

These pillars are infused with our values of bold, warm and honest

Your role

Reporting to the Heath Systems Manager, the Senior Test Analyst will analyse requirements of a project or release. You will create test documentation for a project/release, writing test cases from requirements and execution of test scripts and management of your own defects.

You will also ensure the application under test meets customer requirements and quality objectives. As part of this process, you will be required to evaluate test results, document issues, and notify project teams of potential/suspected problems. You will also be required to contribute to the continuing improvement of the testing and quality assurance of the applications under test.

About you

We are searching for a professional collaborator with a can-do attitude and ability to think ‘outside the box’ to deliver best practice solutions to all stakeholders.

Your responsibilities will include, but are not limited to;

Provide consultancy and leadership to AU staff and Customer, Delivery and Technical (CD&T) staff on Health Systems related development
Consultation for the documentation of business specifications for identified system enhancements
Manage own operational and release task performance
Responsible for developing and refining the test plans, covering functional and non‐functional testing.
Build, share and retain critical in-depth knowledge of the systems developed
Given this, the Test Analyst will work with both Business Analysts and Developers to:
Review the designs of systems and features to ensure testability
Review and revise high‐level acceptance criteria
Document and implement test plans primarily in JIRA
Contribute to the test planning of releases and projects.
Following testing methodologies and procedures
Ensure business critical systems are always fully operational in conjunction with CD&T
Preparation and execution of test cases for system modifications and bugs so business operations are not unduly affected after the implementation of modifications


Our people make a real difference in the wellbeing of customers and members every day. Our ambition to be the most trusted wellbeing company in Australia therefore means that wellbeing starts with our people. Our credentials in wellbeing stretch back more than years.

To ensure the safety and wellbeing of our people, customers and community, Australian Unity requires that all employees and contractors must be fully vaccinated against COVID-19 as a condition of entry of any Australian Unity workplace. In order to progress your application, you will need to provide evidence of your COVID-19 vaccination status, proof of booking for the COVID-19 vaccination, or medical exemption certificate from a registered medical practitioner. Thank you for your understanding.

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.

Should an applicant be the preferred candidate, background checks (including police checks, reference checks, ASIC banned and disqualified persons and bankruptcy checks) will be completed prior to the candidate's employment being confirmed. The outcomes of the background checks do not automatically bar candidates; however, will be assessed against the inherent requirements of the job.

Recruitment Agencies

Please be advised that Australian Unity does not accept unsolicited resumes from Recruitment Agencies. Australian Unity will not recognise an entitlement to an introduction or placement fee unless the Agency has been briefed by a member of the Talent Acquisition team on a specific position for which we have requested candidates for.
Melbourne, VIC, AU