Customer Service Consultant

Amazing benefits on offer including free Titans tickets and quarterly awards
Open to any background/experience. Your ability to deliver customer service
Supportive environment with ongoing feedback and guidance to ensure you succeed


Frizelle Sunshine Automotive is part of Peter Warren Automotive Holdings, one of Australia's largest multi-franchise automotive dealer groups. We have expanded across South West Sydney, Sydney’s North Shore, Regional NSW, Northern NSW, and throughout South Brisbane and South East Queensland. With some of the finest vehicle brands in the world we cover all aspects of vehicle ownership. With over 1,700 employees across QLD and NSW, we are focused on growing and developing a career path for all our people. 


We are now seeking a Customer Service Consultant to join our Dealership in Tweed Heads. 


What we are looking for: 
Experience in Banking, Real Estate or customer facing roles highly desired
Excellent customer service with well developed verbal and written communication skills
Experience in a Department where KPIs are used
Experience with Pentana Solutions (Reynolds & Reynolds) highly desired but not essential
What the role entails:
Providing the best possible service to customers while maintaining an efficient and profitable operation
Building and maintaining positive customer and employee relationships
Operating at optimum capacity with good measures to ensure cost control
Setting and obtaining service sales and profit objectives
Organising, and supervising the department activities, optimising all material and staffing resources to deliver ‘Customer Delight’ and a profitable department
Benefits of working with our Group:
Commitment to ongoing development and mentoring
Employee Assistance Program (EAP)
Quarterly and annual awards and recognition for high achievers
Training Pathway and Growth opportunities provided
A dedicated and fun working environment
Exclusive Discounted Titans Membership
Free Titans Tickets
All Frizelle Sunshine employees must be entitled to work in Australia, complete a Federal Police Check and a Traffic History (QLD) or Driving Record (NSW) check.

Tweed Heads, NSW, AU