Customer Relations Consultant

Job Description:


Asa Receptionist / Customer Relations Consultant you will be the first point of contact for our residents, families and visitors, as well as being the face of the care home. 


Provision of all reception services for visitors, residents and families within the care home

General administration support including mail, document preparation, banking and customer service

Placing orders and processing invoices 

Filing anddocument controlin line with Accreditation Agency Standards, customer service, reception etc

Assisting the Business Administrator with ad hoc requirements

Skills and Experience

Ideally a Cert III or above in Business Administration or equivalent experience

Previous experience gained in a similar role

Intermediate to advanced skills across the MS Office Suite

Highly developed organisation and time management skills

The ability to solve problems independently 

Excellent communication and interpersonal skills

An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Must have a current national police certificate or be willing to complete a criminal history check

How to Apply

Please click Apply to be taken to our online application process. Please note that as part of your application you will also be asked to completea number ofpre-employment checks including Criminal History and a Pre-Employment medical.

About Bupa Aged Care Australia

Bupa Aged Care Australia is the largest private residential aged care provider in Australia with over , employees providing care and services to , residents across + homes. At Bupa we focus on a person first approach that ensures our residents and their families are at the centre of everything we do and that we deliver our purpose of ensuring longer, healthier, happier lives.

IMPORTANT: As of st May , all aged care workers and visitors must be vaccinated against seasonal influenza in order to enter an aged care facility – as such all successful applicants will be required to provide proof of vaccination prior to commencement.

‘Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued. 

Find purpose in your career at Bupa’. 

Time Type:
Full time
Job Posting End Date
Manunda, QLD, AU