It Support Engineer (Jb1723)

IT Support Engineer (JB) Alberton, Johannesburg R25 R30 CTC per MonthDuration: PermanentOverviewThe IT Support Engineer will be required to provide onsite and remote support to clients, previous experience in Server Infrastructure, Networking and Technical Support at an intermediate to advanced level is required.Minimum Requirements:CompTIA A+ and N+MTCINE (Mikrotik Inter networking Engineering)Fortigate Firewall NSE 4-9MCP (Microsoft Certified Professional)Desktop Support Technician CertificationsDuties and Responsibilities:Deliver both onsite and remote support for OS and Windows software and applicationsProactively monitor device status through central monitoring system and provide correct actionsAdminister Active Directory, Terminal Services, Office Office & Application, Anti-Virus and Data Back UpsImplement Win Servers, Workstation, Printers , Network Routers & Switches , IP Phone and Wi-Fi Access PointsProvide 3rd party vendor management as IT Administrator on various, accounting, ERP, CRM, T&A ApplicationsPerform periodic maintenance on servers, workstations, switches, routers, switch and other end point devicesMeet the required service level turnaround times as requited and escalate problematic requestsCommunicate efforts with the user throughout the request time linesNetworking:UTP Cable Termination, Patching, Configuration, and TestingTroubleshoot internal and external (LAN /WAN) IP connectivityBranded Firewall policy configuration and firmware updatesBranded Network switches port configuration and firmware updatesConfiguring Virtual LANs, SD-WAN and IP Sec TunnelsImplement hardware, routers, switches, firewallsServer Infrastructure:Implement /Configure/Maintain/Administer Enterprise applications (Active Directory, Exchange, Veeam, VMware, ESET etc.) hosted on Windows Server Operating Systems and test operational functionality.Windows Server R2// (GPO''s, DHCP, DNS, TCP/IP).AdministrativeLog service request within central service software systemClose completed service and update notesMaintain accurate time sheets for support billingDesign hardware and software solution with sales account managersDemonstrate technology technical features and functions
Hr Genie
Johannesburg, GT, ZA