Specialized Client Liaison (6-Month Fixed Term Contract)


A position has become available for a *Specialised Client Liason *(6-month fixed term contract)to join our dynamic team. * Answering incoming calls and processing e-mails received from clients * Helping and serving our clients by resolving their queries in accordance with our Client Care processes * Giving skincare and product advice * Liaising with Logistics and our courier service providers * Pitching offers and processing orders * Investigating queries * Many other ad hoc administrative duties *ABOUT THE POSITION* * A 3-month probation period will apply * Please note that Management reserves the right to only interview those candidates whom they consider duly qualified * Answering incoming calls and processing e-mails received from clients * Helping and serving our clients by resolving their queries in accordance with our Client Care processes * Giving skincare and product advice * Liaising with Logistics and our courier service providers * Pitching offers and processing orders * Investigating queries * Many other ad hoc administrative duties *ATTRIBUTES* * Listen well to identify a need * Can think on your feet * Solutions orientated and focused * Be confident and positive * Pay attention to detail * Show empathy and understanding * Take responsibility * Self-control and patience * Clear communication skills * Completed Degree or 3-year Diploma * Excellent telephone manner * Outstanding communication skills * Excellent time management skills * Patience, empathy, and good listening skills * Expert in multi-tasking * Positive attitude * Perform well under pressure * Fully bilingual in English and one other South African language A basic salary of R19 per month for a 6-month period, together with incentives which will be discussed during the interview * Completed Degree or 3-year Diploma * Excellent telephone manner * Outstanding communication skills * Excellent time management skills * Patience, empathy, and good listening skills * Expert in multi-tasking * Positive attitude * Perform well under pressure * Fully bilingual in English and one other South African language
Posted
05/05/2022
Location
Johannesburg, GT, ZA