Integrations Analyst

Were looking for an Integrations Analyst to help us extend the companys Engagement Cloud and integrate it further with other platforms.Their Engagement Cloud already has a wide variety of integrations, allowing their customers and partners to connect their own systems to Engagement Cloud. Whether those systems are CRM, ecommerce, or more, the companys off-the-shelf integrations offer powerful options for many customers. They would like to go further and have partnered with an industry-leading iPaaS (Integrations Platform as a Service) system which will allow them to accelerate integration development. Although its a lofty goal, their vision is to say yes, any time a customer asks if they have an integration with their systems.About The Role:Youll be working with Product Managers, Software Engineers, and QA engineers to design and build further integrations based on this iPaaS platform. Using a low-code/no-code design system, youll be rapidly iterating and shipping integrations to help the companys growing customer base get data in and out in a seamless way. When Engagement Clouds API surface isnt rich enough to support those integrations, youll be working with the team to extend APIs as appropriate.About You:Youve got plenty of experience working with SaaS platforms, and youre aware of their API capabilities. That experience has led you to have a great understanding of data models and how they vary between different software systems.Youre a fluid communicator - whether within your team, or with customers; and youre a talented collaborator too, talking to the right people at the right time.You might not have any formal programming or scripting experience, but if you do, thats going to stand you in good stead. You have experience putting yourself in the shoes of the customer, too, and you want to help build the right thing, not just any thing.Desirable skills:Experience using scripting or programming languagesUnderstanding of data modellingAwareness of efficient data storage and retrieval mechanismsAwareness of batch processing techniques and efficient API usageGood sense of initiativeExperience working with Zapier or Microsoft''s Power PlatformAdditional information:Remote status - Flexible remote
Cape Town, WC, ZA