Service Advisor

Our client in the Automotive Industry, has an opportunity available for a Service Advisor to be based in the Eastern Suburbs of Johannesburg.Requirements:Grade 12 (National Senior Certificate) or equivalentMinimum of 2 years working experience as Service Advisor in the Automotive industry, preferably with a strong technical background working with TrucksKnowledge of the truck industry, vehicle applications and maintenanceAbility to prioritize tasks and follow specified procedures.Ability to work quickly under pressure without SupervisionTechnically competent to understand the product ; e.g. repairs of TransmissionsGood understanding of Excel Spreadsheets and Pivot TablesConsiderable knowledge of methods and practices used in the Automotive industryResponsibilities:Book Field Service Technicians and monitor the work of the DepartmentObtain orders and open jobs.Develop plans and schedules for Field Service Technicians assigned to specific jobs.Track and control Field Service Technician schedule and associate equipment requirements to achieve completion of jobs within set time frames.Ensure that all on site job documentation is accurate, complete and maintained.Ensure appropriate resources allocation and prioritising
Johannesburg, GT, ZA