Flight Centre Air Hub: Ticketer 3 Month Contract

General Information Job title: FCTG AirHub - Ticketer Purpose: This position provides the expert knowledge and skill in the issuance of Air tickets and related queries to all FCTG Brands working closely with the Jakarta team. Primary duties and responsibilities (KRAs) Key Functions (including but not limited to) Accurate issuance of ticketsAdherence to company / brand policiesAdherence to IATA & Airline rules and regulationsEnsuring correct collection of fare & taxesEnsuring all OES queries are actionedInvoicing all tickets dailyQueues kept clearDisputing ADMsACM ApplicationsUIT kept clearContacting airlines for assistance where needed Hierarchy: Reports to Head of Air Pricing and Distribution Key communication and relationships: Internal: Provide outstanding service to all internal business partners with a high attention to detail whilst practicing information sharing and problem solvingExternal: Professional and friendly in dealing with business partners and external parties, building and sustaining productive and trusting relationships Job Requirements Education and qualification: Minimum requirements Added advantage Matric Fares and Systems knowledge
Johannesburg, GT, ZA