Account Manager

Account ManagerCarrier and Access Johannesburg, GautengAt Reflex Solutions within our specialized carrier services, we are an integral part to our customers carrier network requirements and are very key to the success of widescale and high-volume coverage requirements in South Africa. We require an individual who is highly experienced in translating carrier, DWDM, GPON, PON, Active Ethernet and many more cutting edge technologies into business needs and ensuring our customers ICT requirements are met from a strategic, project deployment and operational level.Key ResponsibilitiesEstablish and maintain a professional relationship with clientsAdvise clients objectively on the key ICT solutions that will differentiate their networksMaintains organization's effectiveness and efficiency by defining, delivering, and supporting strategic plans for implementing information technologiesProactively manage client expectationsCoordinate with various teams so that the customers expectations are metDevelop an in-depth knowledge on the solutions and architecture of assigned accountsBuild client strategies and budgetsProject ownership and liaison between Reflexs operations and clients.Maintain a high level of current knowledge of the product portfolio and the benefits of specific products for Accounts as well as of other account-specific information (trends, strategy, competitors, pricing, etc.)Account Management Daily management of client accounts and pipelinesGrade 12/MatricTechnical background within the Carrier and access sectors of ICTMinimum 5 - 8 years Account Management experienceBudgeting and financial experience essentialComfortable with dealing with C-Level execsGood presentation and negotiation skills requiredGood interpersonal skillsAttention to detail and high level of accuracyGood planning, organising and time management skillsTeam playerA professional appearance and approachAdvantageous - Experience and understanding of Enterprise ICT solutions such as MPLS, SD-Wan Cloud, Power, Microsoft technologies and local networking services would be beneficial
Johannesburg, GT, ZA