It Software Development Solutions External Client Service Account Manager

IT Software Development solutions External Client Service Account Manager Must have either Lending/ Loans Industries OR Individual Life insurance Industries experience neededPermanent positionTO WORK FROM HOME Matric certificate/ Grade 12BCom qualification OR Industrial engineering OR IT Software qualification or certificate, OR Other Qualifications Drivers License and own TransportWilling to work overtime only when required due to deadlinesMust have gained business working experience in IT Software Solutions services within the Lending/ Loans Industries OR Individual Life insurance Industries or other IndustriesProject Managing working experience regarding IT software solutions.SDLC and Agile + Project Management businesses processesExternal Client support remotelyVerify tasks performing IT Software Testing prior to deployments to external client environment, and System configurationManage IT Software deployments Hotfixes, patches, release and data fixes.Test scenarios experience gained where defects, identify defects with External client.Resolve IT Software External Client business, process problems, ensures that new software products enhancements to existing products or business processes are delivered as expected.Managing IT Software projectsIT Software Presentation skills experience and External Client Relationship management working experienceManage IT Software External client project scope, changes.Classification, prioritization, business Requirements, software design, testing, user training, deployments.Release management and configuration.Work with clients, internal IT and service providers according to the required processes and system solutions First line system support to external Clients Manage and participate in operational Meetings and reporting Manage all external client project scope changes Direct support to Software developers to clarify external client requirements General System, Process and Client Communication Identify and implement opportunities to improve service quality, accuracy, compliance and productivity Salary: R35 R50 plus negotiable Gross, full cost to company per month Additional Information:Frequency: Per monthRemote Job: Fully remote and open to candidates nationwideEmployment type: Full-time
Johannesburg, GT, ZA