Data Analyst / Sql Report Writer

Open Box Software is an internationally focused consulting company that specialises in business and software consulting services. We have a young team of highly talented individuals who are driven to make an impact and have fun.We are looking for Data Analysts to join our team on a permanent basis. The right person will be wanting to work within an intelligent, motivated, self driven team with low egos, good communication skills and an effective problem solving approach. You would also be very conscious of the importance of sharing knowledge and building other team members in the process. Our team must be able to tune into the needs of clients and their higher objectives to solve problems where not all the information is readily available.Reporting directly to the Director of Enterprise Solutions, you will be involved in supporting our client's ERP systems and really getting to grips with their internal business processes. With a client base predominantly in the US, the ability to occasionally work flexible hours is key.Key Responsibilities of RoleBecoming a Subject Matter Expert on turnkey ERP Systems that our clients utilise and overseeing the support element of those systemsUnderstand the business processes of clients while collecting requirements and identifying possible solutionsUse MS SQL and application toolkits to:Create, change and manage reportsAccess, investigate and extract data as neededManipulate data (correct, remove and add data)Test data for completeness and correctnessFormat reports and dataManage applications and provide support to users:Interact with clients across globe (telephone, email and teleconferences)Query investigation and resolutionManaging system customisations (Investigate systems and determine changes required + Document system and process changes)System configuration and administrationProblem escalation as neededDeliver system training to usersIdentify potential incidents to investigateFinance/Software/Commerceorientated3/4 year degreeor equivalent (e.g. B.Com Information Systems or B.Sc Comp Sci or Elec Eng) is advantageousMinimum 2 - 3 years experience of working with and manipulating dataStrong SQL skills is desirableKnowledge of data extraction and modelling is advantageousExposure to MS Office, Access, Excel and/or other data mining and report writing tools (like SSRS, Crystal Reports and Power BI) is advantageousKnowledge of MRI or other ERP systems is desirableKnowledge of basic Finance or Accounting Principles is desirableStrong attention to detailMust be able to multitask and work on multiple projects at a given timeStrong written and verbal communication skillsComfortable with updating and communicating directly, with the clientAbility to work to deadlines and manage expectationsStrong analytical and problem-solving skillsAbility to prioritize tasks in line with business objectivesFriendly and easy goingWilling and wanting to work flexible times
Cape Town, WC, ZA