Clerk: Administration Iv

Company SMD - Salvage Management and Disposals Reference # Clerk: Administration IV - Chamdor Published 04/04/ Contract Type Permanent Salary Market Related Location Krugersdorp, Gauteng, South Africa Introduction The job requires that the employee maintains the highest level of honesty and integrity as the incumbent will have access to company assets and confidential record storage areas. Job Functions Administration,Client Services,Communications Industries Automotive Specification Branch Operations Ensuring that all clients are welcomed and given correct information on questions or sent to the correct person in order to be assisted, general administration work. Ensuring that all assessors and insured clients are welcomed and given correct information on questions or sent to the correct person in order to be assisted, general administration work. Answers Branch calls within 3 rings (Company SLA). Courier / Post Making sure that all packages received are handed over to the correct staff member and that all documents etc. to be mailed to other branches are done so correctly and that SharePoint is kept up to date on all sent items for return references. Assist with Parts to Removed and Potential buybacks, on system and directly with the client. No keys, Spare Keys and manuals received from Head office.Effectively manage Head office, other branches or customer queries. Branch filing. Assist where required and request to do so by Management (This includes all reasonable request. Delivered vehicles and Upliftments follow up on 48hrs outstanding- Stock in on Access. Ensure that all keys received are tagged correctly and handed in and locked away. Receiving and Releasing of all keys for Bond Yard, Assessment Vehicles and Auctions. Branch vehicle releases from Access Repudiations / Withdrawn / Repairs. Update Access daily on IWHM's for the Branch every 4 hrs. Assist to manage the daily monitoring and upkeep of the full process on Standard Operating Procedure. Manage the Daily responsibility for stock and contract amendments including filing. Branch investigations. Update on Access System for Branch Stock Take. Assisting with Auction Preparation. Printing and prepping the Auctioneer's Sales List and the Master Vendor List along with Auction Catalogue prep and printing. Pulling all Auction and Online Sales keys. Registering clients and capturing correct information (KYC) for the auctions and ensure that all deposits are correct and captured on Auction Manager. Invoicing and reporting on STR's, ensure that the clients adhere to SMD's T&C's and file all Invoices in accordance to FIC requirements. Handing to client / 3rd party release notes and keys for sold vehicles and following up with clients to collect paid vehicle. Follow up on all unpaid invoices and complete the cancellation process where necessaryEnsuring that all Registration documents for vehicles are accounted for, recorded on Access / Handle all Core Tasks from other Branches and dispatch Reg Doc's accordingly. Calling clients to collect Reg Docs. Completing a stocktake once a month on reg docs. Sale cancelations, Client deposit refunds. Process SAA Consignment Stock vehicles.Stocking in of all assessment and bond yard vehicles.Internal customers Branch employees, inter-departmentsExternal stakeholdersSuppliers, Clients/Customers Requirements Academic Qualifications Matric CertificateComputer CertificateAdvantageous: Computer Literate previous experience working on the computer Note:No criminal recordWork ExperienceAt least 2-3 years experience working in an administration roleAt least 2-3 years experience working with clientsBasic to Intermediate in MS Outlook/Word/Excel Team playerAccurate Be able to work under pressureSkillsComputer skills (Microsoft Office)Communication skills in EnglishExcellent problem solving, Ability to manage multiple tasks and prioritiesWork under pressure Job Closing Date 11/04/ Share on
Johannesburg, GT, ZA