Tech Specialist Ii


Job OverviewThe position will be based at Emalahleni and will report to the SupervisorProductivity Analyst Management and effective running of the Monitoring and Support Centre leg of Smart Services Machine support (Faceboss machines) Continuous communication to and interaction with rest of Smart Services departments (Performance optimization, Training, Engineering, Condition Monitoring, CPT, FMC and Warehouse)Key Job ResponsibilitiesJob Specification (not totally inclusive) Management and effective running of the Monitoring and Support Centre leg of Smart Services Machine support (Faceboss machines) Voice assistance to technical personnel underground Monitoring & reporting equipment health and processes Getting correct assistance as and when needed and required Continuous communication to and interaction with rest of Smart Services departments (Performance optimization, Training, Engineering, Condition Monitoring, CPT, FMC and Warehouse) Capturing of issues in Customer Relationship Management tool Ensuring proper close out of issues together with potential value added Involvement in all issues on the product including marketing, manufacturing, and using the product Seeing the bigger picture regarding cost, value and schedules Shifts work, including weekends Qualifications/RequirementsMinimum Skills and experience required Matric / N3 Qualified Electrician, Instrument Mech/Technician or Millwright Experience in a mining engineering environment Fault finding / analytical skills Faceboss or Joy Global equipment experience (Product specialist) Knowledge of essential Joy Global systems, such as SAP and the EWR process Must be computer literate (MS Office) Knowledge of JNA II \ /RIO machines will be an advantage Communication Protocol RS will be an advantage Valid driving license
Company
Komatsu
Posted
05/05/2022
Location
Emalahleni, MP, ZA