Account Executive - Cape Town (M/F/D)
Job Description The Company It wasnt so long ago that booking a trip to see the Eiffel Tower, stroll down New Yorks iconic Madison Avenue or feel the sand between our toes on Copacabana Beach was simply a matter of a few taps on our smartphone.In fact, thats what we do at Booking.com. We make it easier for everyone to experience the world. And while that world might feel a little farther away right now, were busy preparing for when the world is ready to travel once more.Across our offices worldwide, we continue to innovate. To solve for some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead. With strategic long-term investments into what we believe the future of travel can be, we are opening up new career opportunities that will have a strong impact on our mission.We are united in the belief that our very human desire to explore the planets beauty and discover more about other people and cultures will endure. The world is waiting for us. Together, we will be ready.Do you enjoy taking ownership and being responsible for your own internal business portfolio? Do you thrive in building strong relationships over the phone? Can you help Booking.coms partners grow their business by providing them with analysis, growth opportunities and new products and services? If your answer is yes, you might have what it takes to be the next Account Executive at our Cape Town office!What youll be doing:Pro-active communication with partners in your region by telephone and by internal messaging to assist with the development of Booking.coms businessResponsible for a portfolio of partners where you are the first point of contact, answering questions and following up when neededResponsible for maintaining a stable relationship with the accommodation partners (i.e. frequent performance calls and contact to ensure they offer Booking.coms customers the best availability and competitive pricing)Be knowledgeable on Booking.coms products so that their benefits and usage can be explained to PartnersIdentify opportunities for partners that will help improve Booking.coms business by using its internal segmentation to prioritiseHelp identifying new potential partner leads and pass these leads on for further follow upResponsible for taking Customer Service escalations which relate to their managed portfolio and solving these in the most efficient manner for the business, partner and customerSupport the organisation of events, such as workshops and webinars, for partners. Also expected to attend and participate in the partner events for their managed portfolioWhat youll bring:Strong and engaging communication skillsSolution oriented and results drivenAbility to influence partners over the phone to implement suggestions;Strong work ethic; self-directed and resourcefulProactive, flexible and capable of working independently as well as working in a teamAbility to prioritise own workload and efficiently manage their timeEye for accuracy and ability to be analyticalLanguage: English, written and verbalIn return, well provide:A performance-based company with competitive salary and bonusesA great platform for learning and developmentThe opportunity to work with some of the brightest minds from all over the planetPlease submit your CV and motivation letter in English.Pre- Employment Screening:If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the open position at Booking.com.