It Support/Manager (Graduates With Computer Science Degree'S Or Equivalent AreWelcome To Apply)


Overview Objective of the role:As IT Support/Manager, you will be responsible for delivering high quality IT support to the company, including providing in-house front line user support (answering, troubleshooting, and resolving technical issues to keep employees productive) and utilising external IT partners when required.Report to CTO.Duties and responsibilities of the job:Core Roles- Setup new emails (email + pwd creating, setup email footers, E-signatures etc)- Manage Licenses (Office, Jira etc, Slack)- General App user management (Slack, Jira)- New Hardware sourcing and purchasing- PC Troubleshooting- Keep asset register up to date- Old Hardware management and rotation- IT Policy MaintenanceAdditional Skills:- Front end development experience is a plus- Competencies in Adobe graphics packages and MS Office software- Proficiency in HTML, CSS, JavaScript, jQuery.- Wide range of technical knowledge across hardware, software and networks- Problem solving abilities- Patience and active listening skills- Conflict resolutionQuality and EnvironmentActively contribute to creating a behavioural based safety and wellbeing culture of,Care for the wellbeing of each other.Quality from start to finish on any task undertaken.Promote a positive culture within the companyContribute to developing a team culture that enables candidates to be the best team to work for and to work with.Actively participate as a member of a united and aligned team.Put our customers, stakeholders, and the community at the heart of all decision making.Seek opportunities for self-development, keep up to date on industry trends and continually build your own capability.
Posted
05/05/2022
Location
Cape Town, WC, ZA