Connect Bps Debt Collection Team Leader (U.S. Campaign)

Description CONNECT BPS Debt Collection Team Leader (U.S. Campaign)Connect BPS strives for excellence and a high standard of compliance with every customerinteraction. We are a people centric organisation that believes in thedevelopment and empowerment of our staff.Comprehensive training will be provided when you start, and support is ongoing throughout yourcareer with us.Responsibilities include:Responsible for leading a team of debt collection agents through guidance, development, motivation, and support.Responsible for the day-to-day management of your team, including the monitoring of shift patterns, timekeeping, andabsence.Coach, mentor and develop the team to meet dailyand weekly targetsLead, Inspire & Motivate the teamPosition RequirementsMinimum of 12 months U.S Call Centre experience preferredUS Debt Collection experience advantageousLeadership and /or Supervisory skillsSelf-motivatedTarget drivenWorking HoursUS Hours (Shift time-9 hours with 1 hour lunch break plus tea break)SalaryRContract Based/ Potential for long termPlease send your CV to: ****** or call Id Subtitle
Cape Town, WC, ZA