Telecommunications Call Center Rta/Mis
Telecommunications Call Center RTA/MISVacancy DetailsReference No.EP-SynopsisA leading organization is looking for a RTA/MIS to join their team in a telecommunications call center.DescriptionResponsibilities:Prepare Daily, weekly Operations report on Metrics such as Call Volumes, AHT, Occupancy etc. and other operational metricsAnalyse reports and check for any deviance, errors etc.RequirementsRequirements:2-4 yrs with 6 months + experience in Excellent MS Excel/Access skillsGood Analytical capabilityMinimum education: graduate / under graduateBased in Century City, Cape Town. Excellent MS Excel/Access skillsGood Analytical capabilityKindly note that all positions will be filled in accordance with the Companys Employment Equity plan. We also encourage people with disabilities to apply.