Product Development Manager - Meal Kit

The Product Development Manager is a dynamic individual responsible and accountable for the weekly operational cycle of the UCOOK Meal Kit business. This includes leading and managing the Meal Kit team to deliver operational objectives, which include menu planning, costing, recipe development and testing, recipe card writing and contribution towards photoshoots. The role is hands-on end-to-end recipe development where the candidate will be required to work in a fast paced, ever-changing environment. The aim of the Meal Kit team is to create innovative, interesting and delicious dishes weekly to drive revenue, keep customers signed up and ensure that the weekly food cost is within budget. The Product Development Manager also works on key strategic projects to drive sales, improve margin and deliver innovation to improve the current UCOOK offering. The Product Development Manager reports to the Head of NPD and works closely with other departments e.g. Procurement, Operations and Marketing. ROLES & RESPONSIBILITIES Management of a team that includes recipe developers, food interns and a food copy editor Menu planning, collating recipes to create a week-cycle of the 20 Meal Kit recipes Ensuring that each dish meets the required category criteria Forecasting, recipe costing and management of the Meal Kit team budget including stock management of raw materials used for testing Being the liaison for new products, occasionally sourcing new products and incorporating them into the menu Managing the recipe card process ensuring that they are accurate and user friendly Understanding the financial performance of the Meal kit category and investigating the root cause of food cost variances. Managing the quality, trend and style of the Meal Kit recipes offering Contributing to the overall business strategy and partnering with other departments to continually improve the Meal Kit offering Collaborating on recipes with external parties Data analysis to understand what's driving performance and/or issues within the Meal Kit category Reporting on the performance of the team at weekly management meetings Support customer service in managing incidents and ensuring customer satisfaction KEY REQUIREMENTS Qualification & Experience Tertiary qualification in a business or food related field 5 years experience in fast-paced operational environment At least 1 - 2 years experience managing a team Must Have Analytical, with an ability to draw insights from a set of data Commercial acumen, with experience in costing models and working with systems and financials Good cook with a passion for food and an understanding of food and flavours Administration and organisational skills, with high attention to detail Ability to work efficiently, think on your feet to solve problems to meet deadlines and deliverables, and get things done Collaborative team player with good communication Advantageous Professional Culinary qualification ABOUT US UCOOK is a tech start-up and meal-kit delivery service based in Cape Town. Our network of top SA chefs creates recipes for our customers to choose from each week, and we deliver the fresh, locally sourced ingredients to their door. With nationwide delivery, we have been in business for over 4 years now, and are a part of the Silvertree Brands group of companies. Were a driven, enthusiastic team looking to disrupt the B2C food supply chain. We are currently experiencing a period of rapid transformative growth, which means you will have room to challenge yourself professionally as we all work together to shape the trajectory of this exciting business. OUR CULTURE AND TEAM Our values are, True Grit, People, Transparency, Ownership and Pioneering We are close-knit and encouraging We are self-motivated and strive to see projects through to completion We innovate as we grow We encourage teamwork and participation We have created a relaxed but professional working environment We respect all people and cultures We believe in keeping our team happy so that the work we produce is of the highest quality
Cape Town, WC, ZA